CHARLOTTE COUNTY, Fla. (May 21, 2024) – The Charlotte County Community Development Department would like to inform citizens about recent attempts to create malicious websites with URLs that closely resemble the official Citizen Access Portal address. The Citizen Access Portal provides online access to the county's permits, licenses, plans review, code violations, and site plan review system. These fraudulent sites are designed to mimic Accela products and redirect users to unauthorized locations, potentially compromising personal information.
To ensure your security and protect your personal information, please verify that you are using the correct URL when accessing the Citizen Access Portal: https://aca-prod.accela.com/BOCC/Default.aspx?culture=en-US
If you have any further questions or need assistance, you are encouraged to submit a support case through the official support portal. Please visit: https://success.accela.com/s/article/Support-Portal-Success-A-best-practice-guide-to-partnering-with-Accela-Support
For additional information, call 941-743-1201. We appreciate your attention to this matter and your ongoing cooperation in maintaining the security of our community.
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