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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Utilities Department

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community. We are proud of the wide range of exceptional services that we provide our customers 24 hours a day, 7 days a week, all 365 days a year!

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:45 p.m. MondayFriday (except holidays).

Customer Support Center: 8:30 a.m. to 4:30 p.m. MondayFriday (except holidays).

Temporary customer payment center will open starting Tuesday, Dec. 13, at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m., to 4 p.m.


Utilities Director - Dave Watson

Dave Watson

Utilities Director

Dave Watson serves as the director of Utilities and oversees all divisions, staffing and projects.

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Department News

Water & Wastewater Facility Tours Scheduled for 2023

Water & Wastewater Facility Tours Scheduled for 2023

Jan. 27, 2023 2:31 pm

The Charlotte County Utilities Department is offering tours of the Burnt Store Water Treatment and Reclamation Facility to give citizens a behind-the-scenes look at the process involved in providing water and wastewater treatment and reclamation services to the community.

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Utilities Department Customer Service Phones Closed Feb. 3

Utilities Department Customer Service Phones Closed Feb. 3

Jan. 24, 2023 2:04 pm

The Utilities Department customer service phones will be closed from 12:30 p.m. to 5 p.m., Friday, Feb. 3. 

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Utilities Department Resumes Shutoffs and Late Fees

Utilities Department Resumes Shutoffs and Late Fees

Dec. 30, 2022 3:47 pm

Beginning January 3, 2023, the Charlotte County Utilities Department will resume shutoffs for non-payment and late payment fees for our water and wastewater customers.

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Delivering Exceptional Service

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