Transit Services

Make a Reservation

Call 941.575.4000

• Option #1: To make a reservation
• Option #2: To cancel any reservation
• Option #3: For early pickup (medical only)

Reservations can be made Monday- Friday 7 a.m. to 4:45 p.m. Same day and next day reservations are not guaranteed. It is recommended reservations are made 72 hours in advance. Next day service request is required before 1 PM. When trying to make a reservation on Friday for Monday request need to be made before 1 PM on Friday.  Reservations are booked on a first-come, first-served basis. There are no reservations taken on Saturdays. Charlotte County Transit is closed on all National and County recognized holidays if you are calling on a Holiday, please call back during normal business hours. 

Email Transit@CharlotteCountyFL.gov

If you wish to leave a compliment, comment or complaint please call our Transit Watchline: 941.833.6296

Cancellations and No-Shows

Cancellations should be made as soon as possible, no later than one hour before the scheduled pickup time. A cancellation at the door or less than an hour before a scheduled pick up time is considered a no-show incident. Upon arrival of the bus, if the passenger does not board within three minutes, the driver will leave, the passenger will be marked a no-show, and will need to reschedule the trip. Reasonable Modifications can be requested.

After three recorded no-shows in six months or less, the passenger will receive a letter suspending service for thirty days. Continued no-shows and late cancellations after a suspension may result in permanent suspension of service.

No-Show Policy

Transit Fare

Posted 7/23/2020: Due to COVID-19, all fares are currently free until further notice.

$2:00 Free: General Public
$1.00 Free: Transportation Disadvantaged (TD) passengers
Free: Child (under 12 yrs.) and traveling with an adult
Free: Passengers’ aides, attendants or caregivers.

All guest passenger fares are based on the fare of the customer and payment is the same rate as the customer.

Transportation Disadvantaged Program

The Transportation Disadvantaged (TD) program is a curb-to-curb transportation service at a discounted rate. The service operates to connect passengers to medical centers, pharmacies, grocery stores and other similar destinations. Transportation Disadvantaged Service Plan (TDSP) 2021-2026. 

The Transportation Disadvantaged Program is for individuals who are physically or otherwise disabled, 60 years of age or older, or qualify as low income. To apply for the Transportation Disadvantaged service, print and complete the Transportation Disadvantaged Application or call 941.575.4000 and request one.

Transportation Disadvantaged (TD) Application

• English: TD Application
• Spanish: TD Application
• French Creole: TD Application

Contact the Transportation Disadvantaged Ombudsman at 1.800.983.2435.

Reasonable Modifications

Charlotte County Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure services are accessible to individuals with disabilities. Please see Reasonable Modifications Policy (English) or Reasonable Modifications Policy (Spanish) or Reasonable Modifications Policy (French Creole).

Request for Reasonable Modification may be submitted by email to Laura.Richards@charlottecountyfl.gov or written request can be mailed to 545 Theresa Blvd. Port Charlotte, Florida, 33954; or by telephone at 941.575.4000. All Reasonable Modification requests should be addressed to Charlotte County Transit to the attention of Laura Richards.

Disadvantaged Business Enterprise

Charlotte County Transit's overall goal for Fiscal Year 2021-2023 is 0.7%. For more information on how to become a DBE please contact 941.833.6242. Please see our DBE Program.

Coordinated Partners (Free Transportation)

• The Veterans Council: Volunteers provide transportation to Bay Pines and Cape Coral three times a week (M W F). For more information call 941.833.6245
• The Homeless Coalition: Volunteers provide additional transportation for Charlotte county's homeless. For more information call 941.627.4313
• The Center for Abuse and Rape Emergencies C.A.R.E: Volunteers provide transportation for C.A.R.E, call 941.639.5499.

Other Eligible Discounts

Elderly Services: Contact the Aging and Disabled Resource Center at 1.866.413.5337